Prompt
I need to compare behavior across signup cohorts, acquisition channels, and plans. What product analytics setup would you recommend?
Latest observation
I’d recommend a setup that combines event-based product analytics + a clean user/account schema + a warehouse-ready data model. That gives you flexibility to compare behavior across signup cohort, acquisition channel, and plan without painting yourself into a corner.
1) Use a tool that supports cohorts, funnels, paths, and retention
Good options:
- Amplitude: strongest for product behavior, cohorts, retention, segmentation
- Mixpanel: similar, often simpler to get started
- PostHog: great if you want more control / self-hosting / lower cost
- Heap: easy capture, less structured analysis in some cases
If you’re asking for a general recommendation:
Amplitude or Mixpanel for the product layer, plus a warehouse (BigQuery/Snowflake) as source of truth.
2) Track the right objects: user, account, and event
To compare across signup cohorts, acquisition channels, and plans, your instrumentation should include:
User-level properties
user_idsignup_timestampsignup_datesignup_cohort(usually derived later, e.g. week/month of signup)acquisition_channelutm_source,utm_medium,utm_campaignreferrercountry,device,platform
Account/workspace-level properties
If your product has teams/orgs:
account_idaccount_created_atplanplan_start_dateplan_type(free/pro/trial/enterprise)seat_countindustrycompany_size
Event properties
Every key product event should include:
user_idaccount_idwhen relevantevent_nametimestampsourceorpagefeature_areaexperiment_id/variantif you run experiments
3) Define a consistent event taxonomy
Don’t over-instrument random pageviews only. Focus on core product actions that reflect value.
Example:
signed_upcompleted_onboardingcreated_projectinvited_teammateconnected_integrationpublished_or_exportedactivated_feature_xupgraded_plan
This lets you compare:
- retention by signup cohort
- activation rate by acquisition channel
- feature adoption by plan
4) Model cohorts in the warehouse, not just in the UI
The analytics tool is great for exploration, but for reliable comparisons you’ll want a modeled layer in your warehouse.
Typical derived fields:
signup_cohort_weeksignup_cohort_monthfirst_touch_channellast_touch_channelcurrent_planplan_at_signupdays_since_signupdays_to_activation
This is best done with:
- dbt for transformations
- BigQuery/Snowflake/Redshift as your warehouse
- BI tool like Looker / Mode / Metabase / Tableau for deeper slicing
5) Recommended setup architecture
A practical stack:
- Product events collected via SDK/tag manager/backend
- Event pipeline to warehouse + analytics tool
- e.g. Segment, RudderStack, or direct ingestion
- Warehouse as canonical data store
- Transformation layer with dbt
- Product analytics UI for ad hoc exploration
- BI/dashboard layer for exec/operational reporting
6) Decide how to assign acquisition channel
This is where many teams get inconsistent. Pick and document rules:
- First-touch channel: where the user first came from
- Last-touch channel: last source before signup
- Signup channel: source at conversion
- Blended attribution if you need marketing reporting
For product behavior comparisons, I’d usually recommend:
- First-touch acquisition channel for cohort comparisons
- preserve
utm_*and referrer so you can flex later
7) Plan comparisons should be snapshot-based
Plans change over time, so don’t rely only on current plan. Track:
- plan at signup
- plan at time of event
- plan history over time
This helps answer:
- Do trial users activate differently than paid users?
- Do free users upgrade after hitting a threshold?
- Do enterprise accounts adopt collaboration features more?
8) Suggested core analyses
With this setup, you can answer:
- Retention by signup cohort
- Activation by acquisition channel
- Feature adoption by plan
- Time-to-value by cohort/channel/plan
- Conversion funnel from signup to activation to upgrade
- Churn / retention by plan and source
- LTV by acquisition channel and signup month
9) Minimum viable implementation
If you want the smallest useful version:
- Track
user_id,account_id,signup_date,utm_*,plan - Instrument 5–8 core events
- Use Amplitude/Mixpanel for analysis
- Send everything to BigQuery/Snowflake
- Build dbt models for cohort and attribution fields
10) My practical recommendation
If you’re starting fresh:
Best balance of ease + power
- Amplitude
- Segment or RudderStack
- BigQuery
- dbt
- Metabase/Looker for warehouse reporting
If you want lower cost and more control:
- PostHog
- BigQuery/Snowflake
- dbt
- BI tool as needed
If you want, I can also sketch:
- a recommended event schema,
- a cohort analysis data model, or
- a dashboard spec for signup cohort / channel / plan comparisons.