Prompt

My template changes are not showing up in production. Where do I look?

Technology / API Platforms1 observationLast seen Oct 5, 2026

Latest observation

Oct 5, 2026OpenAI APIWeb search: off

Look in these places, in order:

  1. Which template is actually being used

    • Confirm the production route/view is pointing at the file you edited.
    • It’s common to have duplicate templates or a different template loaded in prod vs local.
  2. Production cache

    • Template/view caching is often the culprit.
    • Clear or restart any cache layers:
      • app/framework cache
      • template cache
      • OPcache / bytecode cache
      • CDN / edge cache if templates are server-rendered into cached pages
  3. Deployment issue

    • Verify the updated template file was actually deployed to the production server/container.
    • Check timestamps or hashes on the live machine.
  4. Build pipeline

    • If templates are compiled/bundled at build time, make sure the new build was created and deployed.
    • A stale artifact can make it look like the source changed when the deployed output did not.
  5. Wrong environment or config

    • Ensure prod is using the same template directory/config as expected.
    • Sometimes a feature flag, theme override, or tenant-specific config swaps in a different template.
  6. Browser / edge caching

    • Hard refresh, inspect network headers, and verify responses aren’t cached.
    • If HTML is cached at the CDN or reverse proxy, you may need to purge it.
  7. Permissions / file sync

    • If production pulls from mounted volumes or shared storage, the file may not be syncing correctly.
    • Check that the server can read the updated file and that there isn’t a second copy being served.
  8. Logs

    • Look for template-loading logs, cache hits, render errors, or deployment logs.
    • These often reveal whether the old template is still being used.

If you tell me what framework/CMS you’re using (e.g., Django, Rails, Laravel, WordPress, Next.js, etc.), I can give you the exact place to check and the cache command to run.

Observation history

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