Prompt
shopify live chat app
Latest observation
Oct 12, 2026
OpenAI APIWeb search: off
If you want a Shopify live chat app, here are the most popular options, depending on what you need:
Popular Shopify live chat apps
- Shopify Inbox – Free from Shopify, good for basic chat and customer support.
- Tidio – Live chat + chatbot automation.
- Zendesk Chat – Better for support teams and ticketing.
- Gorgias – Great for e-commerce support, integrates deeply with Shopify.
- Crisp – Simple live chat with email and automation features.
- Intercom – Advanced messaging and customer support, more expensive.
If you’re looking to install one
- Go to the Shopify App Store
- Search for the live chat app you want
- Click Add app
- Follow the setup prompts
- Customize the widget and chat settings
If you want a recommendation
- Best free option: Shopify Inbox
- Best for automation: Tidio
- Best for Shopify support teams: Gorgias
- Best for customer service workflows: Zendesk
If you want, I can also help you choose the best live chat app for your store size and budget.