Prompt
Should I use webhooks for email delivery?
Latest observation
Sep 23, 2026
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Usually, no—not for the actual delivery of email.
If you mean “send an email”
Use an email service provider (ESP) like:
- SendGrid
- Mailgun
- Amazon SES
- Postmark
- Brevo
These services are built to handle:
- SMTP/API sending
- retries
- bounces/complaints
- rate limits
- deliverability
- tracking
Where webhooks do help
Webhooks are great for email events, not sending itself:
- delivered
- opened
- clicked
- bounced
- unsubscribed
- spam complaint
Typical setup:
- Your app sends email through an ESP API
- The ESP sends event updates back to your server via webhooks
Why not use webhooks to deliver email?
Webhooks are just HTTP callbacks between servers. Email delivery requires the mail ecosystem:
- SMTP or provider APIs
- MX records and mail servers
- spam filtering and reputation management
A webhook can’t replace that.
Bottom line
- To send email: use an ESP/API
- To receive delivery/event updates: use webhooks
If you want, I can recommend the best setup for your use case, like transactional email, marketing email, or internal notifications.