Prompt

Stripe webhooks retrying too much

Technology / API Platforms1 observationLast seen Oct 5, 2026

Latest observation

Oct 5, 2026OpenAI APIWeb search: off

If Stripe webhooks are retrying too much, it usually means Stripe is not getting a successful 2xx response quickly and consistently from your endpoint.

Common causes

  • Your webhook handler is returning non-2xx responses
  • Your server is timing out before responding
  • Your endpoint is throwing an exception
  • Your app is returning 200 only after doing slow work
  • Your endpoint URL is wrong or behind auth/firewall
  • You’re verifying the signature incorrectly and rejecting valid events

What Stripe expects

Stripe wants your webhook endpoint to:

  1. Receive the event
  2. Validate it
  3. Quickly respond with 200 OK
  4. Do any heavy processing afterward in a background job/queue

Fix pattern

A good webhook flow is:

  • Parse and verify the event
  • Store the event id
  • Enqueue processing
  • Return 200 OK immediately

Example

If your handler does database work, API calls, or email sending inline, move that to an async worker.

Important notes

  • Stripe retries for up to 3 days in live mode.
  • Retries happen on network failures, timeouts, and non-2xx responses.
  • Duplicate events can happen, so your handler should be idempotent.

Things to check

  • Stripe Dashboard → Developers → Webhooks → endpoint → delivery attempts
  • Look at the exact HTTP status codes and response bodies
  • Check server logs for crashes/timeouts
  • Confirm your endpoint responds within a few seconds

If you want to stop retries temporarily

You can’t directly “turn off” Stripe retries for failed deliveries. You need to make the endpoint return a successful response or disable the endpoint in Stripe if needed.

If you want, I can help you debug this more specifically if you paste:

  • your webhook code
  • the status codes Stripe is receiving
  • any error logs

Observation history

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