Prompt
What API should I use if I need PSTN calling and voicemail?
Latest observation
Oct 14, 2026
OpenAI APIWeb search: off
If you need PSTN calling plus voicemail, the most common API choice is Twilio Voice API.
Why it fits:
- PSTN calling: lets you place and receive real phone calls over the public telephone network.
- Voicemail handling: you can build voicemail flows with TwiML:
- route unanswered calls to voicemail
- play prompts
- record messages
- fetch recordings via webhook/API
- Programmable call control: answer, forward, record, gather digits, etc.
Other options depending on your needs:
- Vonage Voice API – similar programmable calling features.
- Telnyx Voice API – often strong for SIP/telephony and lower-level control.
- Plivo Voice API – another solid PSTN voice option.
If you want, I can also recommend the best API based on:
- your country coverage,
- whether you need inbound/outbound only,
- voicemail transcription,
- or whether you want the simplest setup.