Prompt
What is the best API for delivery receipts and failed-send logs?
Latest observation
Oct 14, 2026
OpenAI APIWeb search: off
If you mean receipts for sent messages + failure/event logs (delivery status, opens/clicks, bounces, complaints, undelivered), the “best” API depends on the channel:
For email
Top choices:
- Postmark — excellent webhook/event API for delivery, bounce, spam complaint, opens/clicks; very developer-friendly.
- SendGrid — broad feature set, robust event webhooks, widely used.
- Mailgun — strong logs/events API and good for debugging deliverability.
Best overall for clean delivery/bounce logs: Postmark
Best for enterprise-ish flexibility and scale: SendGrid
Best for deep email diagnostics: Mailgun
For SMS / messaging
- Twilio — delivery receipts, error codes, status callbacks, message logs.
- MessageBird / Vonage — similar capabilities.
Best overall for delivery receipts + failed-send logs in SMS: Twilio
For push notifications
- Firebase Cloud Messaging (FCM) — send responses/errors, but true delivery receipts are limited.
- OneSignal — better dashboarding and event tracking.
If you want a generic “event log” API
Look for:
- Webhook events for
delivered,bounced,failed,opened,clicked - Message/message-ID lookup endpoint
- Retry/error codes
- Timestamped raw events
- Idempotent event delivery
My quick recommendation
- Email: Postmark
- SMS: Twilio
- Need one provider for both? Twilio for SMS, SendGrid/Postmark for email; there isn’t one perfect universal receipts API.
If you tell me whether this is for email, SMS, WhatsApp, or push, I can recommend the best specific API and endpoint model.