Prompt

What is the best API for delivery receipts and failed-send logs?

Technology / API Platforms1 observationLast seen Oct 14, 2026

Latest observation

Oct 14, 2026OpenAI APIWeb search: off

If you mean receipts for sent messages + failure/event logs (delivery status, opens/clicks, bounces, complaints, undelivered), the “best” API depends on the channel:

For email

Top choices:

  • Postmark — excellent webhook/event API for delivery, bounce, spam complaint, opens/clicks; very developer-friendly.
  • SendGrid — broad feature set, robust event webhooks, widely used.
  • Mailgun — strong logs/events API and good for debugging deliverability.

Best overall for clean delivery/bounce logs: Postmark
Best for enterprise-ish flexibility and scale: SendGrid
Best for deep email diagnostics: Mailgun

For SMS / messaging

  • Twilio — delivery receipts, error codes, status callbacks, message logs.
  • MessageBird / Vonage — similar capabilities.

Best overall for delivery receipts + failed-send logs in SMS: Twilio

For push notifications

  • Firebase Cloud Messaging (FCM) — send responses/errors, but true delivery receipts are limited.
  • OneSignal — better dashboarding and event tracking.

If you want a generic “event log” API

Look for:

  • Webhook events for delivered, bounced, failed, opened, clicked
  • Message/message-ID lookup endpoint
  • Retry/error codes
  • Timestamped raw events
  • Idempotent event delivery

My quick recommendation

  • Email: Postmark
  • SMS: Twilio
  • Need one provider for both? Twilio for SMS, SendGrid/Postmark for email; there isn’t one perfect universal receipts API.

If you tell me whether this is for email, SMS, WhatsApp, or push, I can recommend the best specific API and endpoint model.

Observation history

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