Prompt
What payment gateway should I use for a subscription business?
Latest observation
The “best” payment gateway for a subscription business depends on where you sell, your average order value, and how much complexity you want to manage. For most subscription businesses, the top priorities are:
- Recurring billing support
- Card updater/network retries
- Dunning / failed-payment recovery
- Tax handling
- Multi-currency and international support
- Good subscription APIs and webhooks
- Fraud tools and dispute handling
Good options by use case
1) Stripe
Best for: Most SaaS and digital subscription businesses
Why use it:
- Excellent subscription/billing tooling
- Easy developer experience and strong API
- Supports recurring payments, proration, coupons, trials, invoicing
- Great for global cards and multiple currencies
- Strong ecosystem and integrations
Tradeoffs:
- Not always the cheapest for every business
- Can be stricter on risk/compliance in some industries
2) Braintree
Best for: Businesses wanting PayPal + cards in one setup
Why use it:
- Supports subscriptions
- Can be attractive if your customers use PayPal
- Solid for recurring billing
Tradeoffs:
- Less polished than Stripe for modern subscription workflows
- Developer experience can feel heavier
3) Adyen
Best for: Larger businesses with international scale
Why use it:
- Very strong global payment acceptance
- Good for multiple payment methods and countries
- Scales well for enterprise-level volume
Tradeoffs:
- More complex onboarding and integration
- Often better once you already have meaningful volume
4) Chargebee + Stripe/Adyen/Braintree
Best for: Subscription-first businesses that want billing management on top of a gateway
Why use it:
- Chargebee handles subscription logic, invoicing, dunning, entitlements, taxes
- Pair it with a gateway like Stripe or Adyen
- Useful if your billing logic is complex
Tradeoffs:
- Extra platform cost
- More moving parts
5) Paddle
Best for: SaaS selling internationally, especially if you want tax/VAT handled for you
Why use it:
- Merchant of record model
- Handles sales tax/VAT/GST in many cases
- Simplifies compliance and billing operations
Tradeoffs:
- Less control than using your own gateway
- Pricing can be higher
- Best fit is usually digital goods/SaaS
My practical recommendation
- If you’re just starting a subscription business: use Stripe
- If tax/compliance is a big headache and you sell digital SaaS globally: consider Paddle
- If you expect enterprise scale or broad international payment method coverage: look at Adyen
- If you need richer billing management than a gateway alone provides: use Chargebee + Stripe
How to choose
Ask these questions:
- Are you selling SaaS/digital products or physical goods?
- Which countries are your customers in?
- Do you need to manage VAT/GST/sales tax yourself?
- Do you need usage-based billing, trials, coupons, proration, seat-based pricing?
- Do you want the simplest setup or the most control?
Simple rule of thumb
- Startup / SMB / SaaS: Stripe
- Global digital SaaS with tax burden: Paddle
- Complex billing logic: Chargebee + Stripe
- Enterprise / global omnichannel: Adyen
If you want, I can recommend the best gateway based on your exact business model, country, and monthly revenue range.