The “best” platform depends on what kind of portal you mean, but if your top priority is non-technical staff being able to maintain it, these are usually the strongest options:

Best overall for non-technical teams: SharePoint / Microsoft Power Platform

Best if your organization already uses Microsoft 365.

Why it’s a strong choice

• Very familiar to many business users
• Easy for non-technical staff to update pages, documents, and news
• Good permissions and workflow options
• Integrates well with Teams, Outlook, OneDrive, Power Automate, Power Apps
• Low-code tools let you build forms, approvals, and simple apps

Best for

• Internal employee portals
• Intranets
• Policy/document hubs
• Approval workflows
• Department portals

Tradeoffs

• Can feel clunky or dated
• Custom design and complex experiences often require specialist help

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Best for polished, editable web portals: WordPress with a good page builder

Best if you want flexibility and a user-friendly editor.

Why it’s popular

• Easy for non-technical people to edit content
• Huge ecosystem of plugins
• Good for knowledge bases, membership portals, and public-facing portals
• Can be made visually polished without heavy coding

Best for

• Public portals
• Content-heavy portals
• Portals with articles, forms, and simple user accounts

Tradeoffs

• Requires ongoing maintenance for security, plugins, updates
• Too many plugins can make it messy
• Complex workflow/permission setups can become painful

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Best for structured internal portals: Airtable + Softr / Glide

Best if the portal is mostly data-driven and should be easy to manage.

Why it works well

• Non-technical staff can manage data in Airtable spreadsheets/tables
• Softr or Glide turns that data into a portal quickly
• Good for directories, requests, job boards, client portals, simple dashboards

Best for

• Lightweight internal portals
• Client portals
• Member directories
• Simple operational systems

Tradeoffs

• Less flexible than custom development
• Can get expensive as usage grows
• Not ideal for highly complex portals

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Best for enterprise process portals: Salesforce Experience Cloud

Best if your organization already runs on Salesforce.

Why it’s strong

• Great for customer or partner portals
• Strong permissions, data access, and workflows
• Non-technical admins can manage a lot of it

Best for

• Customer support portals
• Partner portals
• Case management portals
• CRM-connected experiences

Tradeoffs

• Expensive
• Can require Salesforce expertise
• Overkill unless you already use Salesforce heavily

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My practical recommendation

If you want the shortest answer:

• Internal portal for staff: SharePoint
• Public or content portal: WordPress
• Simple database-driven portal: Airtable + Softr
• CRM-connected portal: Salesforce Experience Cloud

If you want the easiest for non-technical maintenance overall

Usually the winner is: SharePoint for internal portals
or
WordPress for public-facing portals

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What to choose based on your situation

Pick SharePoint if:

• You already have Microsoft 365
• The portal is mainly for employees
• Documents, approvals, and permissions matter

Pick WordPress if:

• You need a public-facing portal
• Content editing should be very easy
• You want lots of design flexibility

Pick Airtable + Softr/Glide if:

• The portal is mostly forms, records, lists, or directories
• You want something fast and simple
• Non-technical users need to update the underlying data

Pick Salesforce if:

• The portal is tied to CRM/customer service
• You already pay for Salesforce
• You need strong enterprise controls

If you want, I can also give you:

1. a comparison table, or
2. a recommendation based on your exact portal type, budget, and team size.