Prompt

What should I use for sending OTPs and login codes?

Technology / API Platforms1 observationLast seen Oct 5, 2026

Latest observation

Oct 5, 2026OpenAI APIWeb search: off

For OTPs and login codes, the best option depends on your product, region, and security needs—but in general:

Best practice

  • For highest security: use authenticator apps or passkeys instead of SMS OTPs.
  • If you need email-based codes: use email OTPs for lower-friction verification, but not for high-risk actions.
  • If you need phone-based OTPs: use SMS only when necessary, and preferably as a backup.

Recommended delivery channels

  1. Passkeys / WebAuthn

    • Best modern login method
    • Phishing-resistant
    • No code delivery needed
  2. Authenticator apps

    • Good security
    • No network delivery delays
    • Example: Google Authenticator, Microsoft Authenticator, Authy
  3. Email codes

    • Easy to implement
    • Works well for account verification and low-risk login flows
    • Less secure than authenticator apps/passkeys
  4. SMS codes

    • Widely supported
    • Convenient, but weakest of the common OTP options
    • Vulnerable to SIM swap, interception, and delivery issues

If you mean which service/provider to use

Common OTP delivery providers include:

  • Twilio
  • Vonage
  • MessageBird
  • AWS SNS / Pinpoint
  • Firebase Authentication for mobile-focused apps

Practical recommendation

  • If you’re building a new system: use passkeys + authenticator apps, with email or SMS OTP as fallback.
  • If you just need a simple login code flow: email OTP is often easiest.
  • If you must use phone OTPs at scale: Twilio or AWS Pinpoint/SNS are common choices.

If you want, I can recommend the best OTP solution for your exact use case (web app, mobile app, banking, SaaS, etc.).

Observation history

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