Prompt
What should I use to reduce chargebacks on card-not-present transactions?
Latest observation
Oct 1, 2026
OpenAI APIWeb search: off
For card-not-present (CNP) transactions, the main tools to reduce chargebacks are usually:
- 3D Secure 2 (3DS2) — shifts liability for many fraud-related chargebacks and adds an extra authentication step.
- AVS + CVV checks — helps verify the cardholder’s billing address and card security code.
- Fraud scoring / risk tools — detect suspicious patterns before capture.
- Velocity limits — cap repeated attempts from the same card, device, IP, or account.
- Device fingerprinting — identifies risky or repeat fraud behavior.
- Clear descriptor and customer communication — reduces “I don’t recognize this charge” disputes.
- Post-transaction alerts and easy support/refund flows — can stop disputes before they become chargebacks.
If you want the single best answer, it’s usually 3D Secure 2 combined with AVS/CVV and fraud screening.
If you tell me your business model (e.g., digital goods, subscriptions, travel, e-commerce), I can suggest the best setup because the best anti-chargeback strategy varies a lot by industry.