Prompt
What should I use to search across docs, messages, tickets, and wiki pages at work?
Latest observation
Oct 13, 2026
OpenAI APIWeb search: off
If you want one search tool across docs, messages, tickets, and wiki pages, look for a unified enterprise search or workplace search platform.
Good options depend on what your company already uses:
- Google Workspace / Drive / Gmail / Chat: Google Cloud Search
- Microsoft 365 / SharePoint / Teams / Outlook: Microsoft Search
- Mix of many tools: Glean, Coveo, or Elastic Workplace Search
- Knowledge base / wiki-heavy teams: Atlassian Enterprise Search (for Confluence/Jira ecosystems)
What to prioritize:
- Connectors to your main apps
- Permission-aware results
- Fast indexing and relevance
- Search across Slack/Teams, Jira/Asana, Notion/Confluence, Drive/SharePoint, and ticketing tools like Zendesk/Freshdesk
- Good filters by source, date, and author
If you tell me what tools your company uses, I can recommend the best fit.