Which affordable VoIP systems include advanced call routing?

Affordable VoIP systems that commonly include advanced call routing features (like IVR, ring groups, time-based routing, failover routing, and skills-based routing) include:

Good affordable options

• RingCentral MVP
  Strong routing features, IVR, auto-attendant, call queues, and business hours rules. Not the cheapest, but often affordable for small teams.

• Nextiva
  Includes call flow controls, auto attendant, call forwarding rules, voicemail routing, and team routing on many plans.

• Zoom Phone
  Budget-friendly for many businesses and includes auto attendants, shared lines, call queues, and routing by schedule.

• 8x8
  Offers robust routing and contact-center style features, especially on higher plans, but can still be cost-effective for growing teams.

• Dialpad
  Good for smart call routing, IVR, business-hour rules, and call queues. Often competitively priced.

• Vonage Business Communications
  Flexible call routing, auto attendants, extension dialing, and ring groups; often mid-range in pricing.

• Grasshopper
  More basic overall, but useful for small businesses needing simple routing like extensions, business hours, and forwarding. Less advanced than the others.

More cost-conscious / small-business-friendly

• Ooma Office
  Affordable and includes virtual receptionist, ring groups, and call forwarding.
• OpenPhone
  Very budget-friendly and great for small teams, though advanced routing is more limited than enterprise-grade systems.
• Talkroute
  Designed for small businesses and includes call routing, forwarding, extensions, and business-hour settings.

If you want the cheapest advanced routing

If “advanced call routing” is the priority and budget is tight, these are often the best value:

1. Zoom Phone
2. Dialpad
3. Ooma Office
4. Talkroute
5. Nextiva (slightly pricier, but strong value)

What to look for in advanced routing

Make sure the plan includes:

• Auto-attendant / IVR
• Call queues
• Ring groups
• Business hours / after-hours routing
• Failover routing
• Call forwarding rules
• Extensions / voicemail routing
• Call flow builder or visual routing editor

If you want, I can also give you a comparison table by price and routing features or recommend the best option for solo business, small team, or call-heavy office.