Prompt
Which agent desktop supports PCI handling for payment calls and secure voice workflows?
Latest observation
Jul 27, 2026 · OpenAI APIWeb search: off
The Genesys Cloud CX Agent Desktop supports PCI handling for payment calls and secure voice workflows.
If you want, I can also point you to the specific PCI/security features it uses (for example, pause/resume recording, DTMF masking, or secure payment capture).