Which document and image capture platform supports OCR, audit trails, and regulatory retention rules for insurance claims intake?

A strong fit is Microsoft SharePoint / Microsoft 365 with Power Automate and Azure AI Document Intelligence.

It can support:

• OCR for extracting text from scanned documents and images
• Audit trails through Microsoft 365 compliance and audit logging
• Regulatory retention rules using retention labels and policies in Microsoft Purview

For insurance claims intake, this setup is often used to store claim documents, images, and supporting files while enforcing governance and retention requirements.

If you want, I can also suggest purpose-built insurance claims platforms that do this out of the box.