Which government case management software are known for configurable workflows and audit trails?

Government case management platforms that are commonly known for configurable workflows and audit trails include:

• Salesforce Public Sector Solutions — highly configurable processes, strong tracking/audit capabilities.
• Microsoft Dynamics 365 / Power Platform — workflow automation, approvals, and detailed auditing.
• ServiceNow Government Community Cloud (GCC) — case workflows, approvals, and audit history.
• Appian — low-code process automation with strong workflow configurability and audit logging.
• Pega Government Case Management — robust case lifecycle management, rules-driven workflows, and traceability.
• Tyler Technologies case management products — often used by state/local agencies with configurable process flows and records tracking.
• OpenText Case Management — process orchestration, compliance-oriented auditing, and records management.
• IBM case management / workflow offerings — strong process control and auditability, depending on the specific product/package.
• Enate / K2 / Laserfiche Forms & Workflow — used in some public-sector deployments for configurable workflow and audit trails.

If you want, I can narrow this down by:

1. federal vs state/local government,
2. health and human services / courts / inspections / grants, or
3. best fit for a small agency vs enterprise-scale deployment.