Which patient messaging software supports HIPAA, SMS deliverability, and email reminders for hospital appointment outreach?

Several patient messaging platforms can fit that need. The main things to look for are:

• HIPAA compliance and a BAA
• Strong SMS deliverability for appointment reminders
• Email reminders and multi-channel outreach
• Support for hospital/health system workflows and scheduling integrations

Common options include:

1. Klara

   • HIPAA-compliant patient communication platform
   • Supports secure messaging, appointment reminders, SMS, and email workflows
   • Often used by clinics and health systems for outreach and engagement

2. OhMD

   • HIPAA-compliant texting and patient communication
   • Supports SMS reminders and patient outreach
   • Can be used alongside email workflows depending on configuration/integration

3. Weave

   • Offers patient messaging, appointment reminders, and multi-channel communication
   • HIPAA support available for healthcare use cases
   • Known for SMS and reminder automation

4. Solutionreach

   • Healthcare patient relationship management platform
   • HIPAA-compliant messaging, SMS reminders, and email campaigns
   • Commonly used for appointment outreach and recall campaigns

5. Luma Health

   • Patient engagement and outreach platform for healthcare systems
   • HIPAA-compliant
   • Supports SMS, email, and automated appointment reminders

6. Relatient

   • Focused on patient scheduling, reminders, and outreach
   • HIPAA-compliant
   • Supports SMS and email reminders with hospital integrations

If you want, I can also give you a shortlist by hospital size (small clinic vs. large health system) or a comparison table with HIPAA, SMS, email, integrations, and typical use cases.