Prompt

Which secure messaging app supports HIPAA and BAA requirements for asynchronous telehealth follow-ups?

Digital Health / Telehealth1 observationLast seen Jul 22, 2026

Latest observation

Jul 22, 2026OpenAI APIWeb search: off

A few secure messaging apps that commonly support HIPAA and offer a Business Associate Agreement (BAA) for asynchronous telehealth follow-ups are:

  • OhMD
  • Spruce Health
  • TigerConnect
  • Paubox
  • OhMD and Spruce are especially popular for patient texting / asynchronous care workflows.

What to verify before choosing:

  • The vendor will sign a BAA
  • Messages are encrypted in transit and at rest
  • It supports audit logs, access controls, and role-based permissions
  • Whether it works for SMS-like patient messaging, two-way chat, or mobile app messaging
  • Any limits on storing clinical information or images

If you want, I can narrow this down to the best option for:

  1. solo practice,
  2. small clinic, or
  3. multi-provider telehealth team.

Observation history

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