Prompt
Which secure messaging app supports HIPAA and BAA requirements for asynchronous telehealth follow-ups?
Latest observation
Jul 22, 2026
OpenAI APIWeb search: off
A few secure messaging apps that commonly support HIPAA and offer a Business Associate Agreement (BAA) for asynchronous telehealth follow-ups are:
- OhMD
- Spruce Health
- TigerConnect
- Paubox
- OhMD and Spruce are especially popular for patient texting / asynchronous care workflows.
What to verify before choosing:
- The vendor will sign a BAA
- Messages are encrypted in transit and at rest
- It supports audit logs, access controls, and role-based permissions
- Whether it works for SMS-like patient messaging, two-way chat, or mobile app messaging
- Any limits on storing clinical information or images
If you want, I can narrow this down to the best option for:
- solo practice,
- small clinic, or
- multi-provider telehealth team.