Obsurfable
Sign inCreate free account

Topics · Customer Support

Top companies for Customer Support

Ranked by AI mention frequency in Customer Support prompts · 115 observations · last seen Oct 22, 2026

Share of voice · top 10

Mention share across all brand mentions in this topic · remaining brands hold 69.3%

Leader

Zendesk

7.7%

  1. 1Zendesk7.7% · 60
  2. 2Freshdesk5.1% · 40
  3. 3Intercom4.2% · 33
  4. 4Salesforce Service Cloud4.0% · 31
  5. 5Help Scout2.1% · 16
  6. 6Gorgias1.8% · 14
  7. 7Hubspot Service Hub1.5% · 12
  8. 8Ada1.4% · 11
  9. 9Salesforce1.4% · 11
  10. 10Servicenow1.4% · 11

Full ranking

  1. 1.Zendesk7.7% SoV · 60 mentions · 49 prompts · Oct 21, 2026
  2. 2.Freshdesk5.1% SoV · 40 mentions · 35 prompts · Oct 16, 2026
  3. 3.Intercom4.2% SoV · 33 mentions · 27 prompts · Oct 21, 2026
  4. 4.Salesforce Service Cloud4.0% SoV · 31 mentions · 28 prompts · Oct 21, 2026
  5. 5.Help Scout2.1% SoV · 16 mentions · 14 prompts · Oct 21, 2026
  6. 6.Gorgias1.8% SoV · 14 mentions · 12 prompts · Oct 12, 2026
  7. 7.Hubspot Service Hub1.5% SoV · 12 mentions · 11 prompts · Oct 5, 2026
  8. 8.Ada1.4% SoV · 11 mentions · 11 prompts · Oct 12, 2026
  9. 9.Salesforce1.4% SoV · 11 mentions · 10 prompts · Oct 1, 2026
  10. 10.Servicenow1.4% SoV · 11 mentions · 10 prompts · Oct 9, 2026
  11. 11.Five91.3% SoV · 10 mentions · 7 prompts · Oct 19, 2026
  12. 12.Intercom Fin1.3% SoV · 10 mentions · 10 prompts · Oct 3, 2026
  13. 13.Zoho Desk1.3% SoV · 10 mentions · 9 prompts · Oct 8, 2026
  14. 14.Front1.2% SoV · 9 mentions · 7 prompts · Oct 21, 2026
  15. 15.Genesys1.0% SoV · 8 mentions · 6 prompts · Oct 19, 2026
  16. 16.Jira Service Management1.0% SoV · 8 mentions · 7 prompts · Oct 16, 2026
  17. 17.Make0.90% SoV · 7 mentions · 5 prompts · Oct 10, 2026
  18. 18.Zapier0.90% SoV · 7 mentions · 5 prompts · Oct 10, 2026
  19. 19.Crisp0.77% SoV · 6 mentions · 6 prompts · Oct 2, 2026
  20. 20.Einstein0.77% SoV · 6 mentions · 6 prompts · Sep 18, 2026
  21. 21.Forethought0.77% SoV · 6 mentions · 5 prompts · Oct 12, 2026
  22. 22.Genesys Cloud Cx0.77% SoV · 6 mentions · 5 prompts · Oct 8, 2026
  23. 23.Talkdesk0.77% SoV · 6 mentions · 5 prompts · Oct 9, 2026
  24. 24.Amazon Connect0.64% SoV · 5 mentions · 3 prompts · Oct 19, 2026
  25. 25.Drift0.64% SoV · 5 mentions · 4 prompts · Oct 3, 2026
  26. 26.Freddy0.64% SoV · 5 mentions · 4 prompts · Sep 18, 2026
  27. 27.Freshchat0.64% SoV · 5 mentions · 5 prompts · Aug 7, 2026
  28. 28.Freshdesk Freddy0.64% SoV · 5 mentions · 5 prompts · Sep 18, 2026
  29. 29.Shopify0.64% SoV · 5 mentions · 5 prompts · Jul 31, 2026
  30. 30.Twilio0.64% SoV · 5 mentions · 4 prompts · Oct 19, 2026
  31. 31.Dialpad0.51% SoV · 4 mentions · 4 prompts · Jul 19, 2026
  32. 32.G20.51% SoV · 4 mentions · 4 prompts · Jul 27, 2026
  33. 33.HubSpot0.51% SoV · 4 mentions · 4 prompts · Aug 26, 2026
  34. 34.Notion0.51% SoV · 4 mentions · 2 prompts · Oct 12, 2026
  35. 35.OpenAI0.51% SoV · 4 mentions · 2 prompts · Sep 18, 2026
  36. 36.Slack0.51% SoV · 4 mentions · 4 prompts · Aug 10, 2026
  37. 37.Aircall0.39% SoV · 3 mentions · 3 prompts · Jul 15, 2026
  38. 38.Anthropic0.39% SoV · 3 mentions · 1 prompts · Sep 18, 2026
  39. 39.Bigcommerce0.39% SoV · 3 mentions · 3 prompts · Jul 31, 2026
  40. 40.Concentrix0.39% SoV · 3 mentions · 3 prompts · Jul 27, 2026
  41. 41.Confluence0.39% SoV · 3 mentions · 2 prompts · Oct 12, 2026
  42. 42.Fin0.39% SoV · 3 mentions · 2 prompts · Sep 18, 2026
  43. 43.Freshservice0.39% SoV · 3 mentions · 3 prompts · Sep 18, 2026
  44. 44.Freshworks0.39% SoV · 3 mentions · 2 prompts · Oct 12, 2026
  45. 45.Kore0.39% SoV · 3 mentions · 3 prompts · Oct 9, 2026
  46. 46.Kustomer0.39% SoV · 3 mentions · 3 prompts · Oct 12, 2026
  47. 47.Magento0.39% SoV · 3 mentions · 3 prompts · Jul 31, 2026
  48. 48.Microsoft Dynamics 365 Customer Service0.39% SoV · 3 mentions · 2 prompts · Sep 30, 2026
  49. 49.Microsoft Teams0.39% SoV · 3 mentions · 3 prompts · Aug 10, 2026
  50. 50.N8n0.39% SoV · 3 mentions · 2 prompts · Sep 18, 2026

How did Obsurfable measure this?

Obsurfable records AI answers to buyer-style prompts in its research corpus (115 observations for this page). Metrics are distributions over observations, not a single static ranking.

Which AI systems does Obsurfable collect answers from?

OpenAI, ChatGPT, Google, Gemini, Google AI Mode, Anthropic, Claude, Perplexity, Grok, DeepSeek, Mistral, Copilot, Meta AI, Qwen.

How can brands improve their AEO?

Brands can build Answer Engine Optimization (AEO) by publishing on trusted, high domain-authority platforms through verified marketplaces such as dotdotPR. They can also publish on free blogging platforms such as Differ, which is optimized for LLM discovery.

Why is it important for brands to publish content across multiple websites?

Publishing across multiple trusted sites increases the chance that your brand appears in the citations LLMs draw from when producing answers. Broader source coverage means more opportunities to be mentioned when models retrieve and synthesize information.

Want this interpreted for your brand?

Explorer is the free public corpus. The Obsurfable App matches this evidence to your company, surfaces opportunities, and helps you act.