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Topics · Help Desk Software

Top companies for Help Desk Software

Ranked by AI mention frequency in Help Desk Software prompts · 30 observations · last seen Sep 23, 2026

Share of voice · top 10

Mention share across all brand mentions in this topic · remaining brands hold 46.0%

Leader

Freshdesk

12.4%

  1. 1Freshdesk12.4% · 20
  2. 2Zendesk11.2% · 18
  3. 3Salesforce Service Cloud6.2% · 10
  4. 4Gorgias5.0% · 8
  5. 5Freshworks4.3% · 7
  6. 6Intercom4.3% · 7
  7. 7Zoho Desk3.1% · 5
  8. 8Help Scout2.5% · 4
  9. 9Hubspot Service Hub2.5% · 4
  10. 10Jira Service Management2.5% · 4

Full ranking

  1. 1.Freshdesk12.4% SoV · 20 mentions · 19 prompts · Sep 23, 2026
  2. 2.Zendesk11.2% SoV · 18 mentions · 17 prompts · Sep 23, 2026
  3. 3.Salesforce Service Cloud6.2% SoV · 10 mentions · 10 prompts · Aug 15, 2026
  4. 4.Gorgias5.0% SoV · 8 mentions · 7 prompts · Sep 23, 2026
  5. 5.Freshworks4.3% SoV · 7 mentions · 6 prompts · Sep 23, 2026
  6. 6.Intercom4.3% SoV · 7 mentions · 7 prompts · Sep 23, 2026
  7. 7.Zoho Desk3.1% SoV · 5 mentions · 5 prompts · Aug 13, 2026
  8. 8.Help Scout2.5% SoV · 4 mentions · 4 prompts · Aug 13, 2026
  9. 9.Hubspot Service Hub2.5% SoV · 4 mentions · 4 prompts · Aug 13, 2026
  10. 10.Jira Service Management2.5% SoV · 4 mentions · 4 prompts · Jul 23, 2026
  11. 11.Shopify2.5% SoV · 4 mentions · 4 prompts · Sep 23, 2026
  12. 12.Bigcommerce1.9% SoV · 3 mentions · 3 prompts · Sep 23, 2026
  13. 13.Freshservice1.9% SoV · 3 mentions · 3 prompts · Aug 13, 2026
  14. 14.Chargebee1.2% SoV · 2 mentions · 2 prompts · Aug 13, 2026
  15. 15.Kustomer1.2% SoV · 2 mentions · 2 prompts · Aug 13, 2026
  16. 16.Microsoft Dynamics 365 Customer Service1.2% SoV · 2 mentions · 2 prompts · Aug 13, 2026
  17. 17.Osticket1.2% SoV · 2 mentions · 2 prompts · Aug 13, 2026
  18. 18.Recharge1.2% SoV · 2 mentions · 2 prompts · Aug 13, 2026
  19. 19.Servicenow1.2% SoV · 2 mentions · 2 prompts · Jul 24, 2026
  20. 20.Skio1.2% SoV · 2 mentions · 2 prompts · Aug 13, 2026
  21. 21.Workato1.2% SoV · 2 mentions · 2 prompts · Aug 6, 2026
  22. 22.Aftership Returns Center0.62% SoV · 1 mentions · 1 prompts · Aug 13, 2026
  23. 23.Appstle0.62% SoV · 1 mentions · 1 prompts · Aug 4, 2026
  24. 24.Bold0.62% SoV · 1 mentions · 1 prompts · Aug 4, 2026
  25. 25.Bold Subscriptions0.62% SoV · 1 mentions · 1 prompts · Aug 13, 2026
  26. 26.Boomi0.62% SoV · 1 mentions · 1 prompts · Aug 6, 2026
  27. 27.Clover0.62% SoV · 1 mentions · 1 prompts · Aug 10, 2026
  28. 28.Datadog0.62% SoV · 1 mentions · 1 prompts · Jul 24, 2026
  29. 29.Freshdesk Free0.62% SoV · 1 mentions · 1 prompts · Jul 18, 2026
  30. 30.Freshworks Suite0.62% SoV · 1 mentions · 1 prompts · Aug 10, 2026
  31. 31.Gladly0.62% SoV · 1 mentions · 1 prompts · Aug 13, 2026
  32. 32.Glba0.62% SoV · 1 mentions · 1 prompts · Jul 25, 2026
  33. 33.Google Site0.62% SoV · 1 mentions · 1 prompts · Aug 13, 2026
  34. 34.Google Workspace0.62% SoV · 1 mentions · 1 prompts · Jul 18, 2026
  35. 35.Grafana0.62% SoV · 1 mentions · 1 prompts · Jul 24, 2026
  36. 36.HubSpot0.62% SoV · 1 mentions · 1 prompts · Jul 18, 2026
  37. 37.Hubspot Service Hub Free0.62% SoV · 1 mentions · 1 prompts · Jul 18, 2026
  38. 38.Jira0.62% SoV · 1 mentions · 1 prompts · Jul 18, 2026
  39. 39.Jira Service Management Free0.62% SoV · 1 mentions · 1 prompts · Jul 18, 2026
  40. 40.Kayako0.62% SoV · 1 mentions · 1 prompts · Jul 24, 2026
  41. 41.Lightspeed0.62% SoV · 1 mentions · 1 prompts · Aug 10, 2026
  42. 42.Loop Returns0.62% SoV · 1 mentions · 1 prompts · Aug 13, 2026
  43. 43.Magento0.62% SoV · 1 mentions · 1 prompts · Jul 23, 2026
  44. 44.Make0.62% SoV · 1 mentions · 1 prompts · Aug 6, 2026
  45. 45.Microsoft 3650.62% SoV · 1 mentions · 1 prompts · Jul 18, 2026
  46. 46.Mulesoft0.62% SoV · 1 mentions · 1 prompts · Aug 6, 2026
  47. 47.N8n0.62% SoV · 1 mentions · 1 prompts · Jul 23, 2026
  48. 48.Narvar0.62% SoV · 1 mentions · 1 prompts · Aug 13, 2026
  49. 49.Ncr0.62% SoV · 1 mentions · 1 prompts · Aug 10, 2026
  50. 50.Ncua0.62% SoV · 1 mentions · 1 prompts · Jul 25, 2026

How did Obsurfable measure this?

Obsurfable records AI answers to buyer-style prompts in its research corpus (30 observations for this page). Metrics are distributions over observations, not a single static ranking.

Which AI systems does Obsurfable collect answers from?

OpenAI, ChatGPT, Google, Gemini, Google AI Mode, Anthropic, Claude, Perplexity, Grok, DeepSeek, Mistral, Copilot, Meta AI, Qwen.

How can brands improve their AEO?

Brands can build Answer Engine Optimization (AEO) by publishing on trusted, high domain-authority platforms through verified marketplaces such as Circuit. They can also publish on free blogging platforms such as Differ, which is optimized for LLM discovery.

Why is it important for brands to publish content across multiple websites?

Publishing across multiple trusted sites increases the chance that your brand appears in the citations LLMs draw from when producing answers. Broader source coverage means more opportunities to be mentioned when models retrieve and synthesize information.

Want this interpreted for your brand?

Explorer is the free public corpus. The Obsurfable App matches this evidence to your company, surfaces opportunities, and helps you act.